All ideas

We often get customers asking us to approve a pending order for them because the designated approver is out of the office or no longer with the company. This requires us to either create a new approver login, log in, and approve the order, or send...

The new UI moved the "Deny" button when denying an individual item to a black bar at the bottom of the screen during the approval process. It doesn't catch anyone's attention, and is often missed, giving approvers the impression that feature is "b...

Every time I add an item to my cart, a pop up window appears telling me I added an item to my cart. I then need to either close the window or click somewhere else on the screen. If you are adding lots of items that a lot of extra clicking. Ideally...

In quick order, the comments line is no longer displaying. This forces the user to take the extra step of going to their cart and adding any comments there.

For many accounts, we have cost center set up in the Customer Attention field. The users are set up with a check out setting that requires them to select an attention line. This is currently broken and users can submit orders without selecting an ...

With the new set up for secured passwords is needed it also cripples mass user set up. Currently there are some issues with the user email being sent before the user is finished. But we will need to address the large user set up. All other require...

We just started to use route sub lists and then learned that if a customer has a customer specific sub list and a route sub that it only looks at the route list. Can you add a column in the sub list to determine if it a route sub or customer list?...

We have a number of issues with the new strong password feature: Can’t customize passwords. We normally send out new user e-mails from our CRM. We can no longer do this as we cannot view the password ahead of time. New user e-mail cannot be custom...

when ecInteractive orders dont get priced due to a process running or other problem, the word "free" appears in the pricing. some customers are not very understanding and expect you to give them their order free of charge

Customers always have a hard time when choosing a department. They click the drop down but then do not understand why the list is blank. Can you see if you can populate the first 5 departments and then if they need to see more they can click a dow...